Frequently Asked Questions

Serving Nashville, Knoxville, Memphis, Chattanooga and surrounding areas

Have an access control-related question? We have the answer. Check out these FAQs and give us a call today for more information!

How do employees or users gain access?
Access to secure areas can be granted through various methods including keycards or fobs, pin codes, biometric scans, and mobile credentials via a smartphone application.
How long does it take to install an access control system?
The installation duration depends on the system's size and complexity. A small office installation might be completed in a few hours, while larger facilities could require several days.
How often does the system need maintenance?
We recommend scheduling routine maintenance every 6 to 12 months to ensure optimal system performance. Additionally, we provide ongoing software updates to keep your system current.
Do you offer customer support?
Yes, we provide round-the-clock customer support and offer remote troubleshooting assistance to address any issues that may arise.